At Fix918, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, request services, or communicate with us by phone, email, or text message.
1. Business Information
Fix918
Tulsa, Oklahoma & Surrounding Areas
Email: team@fix-918.com
Website: www.fix-918.com
2. Information We Collect
We may collect the following types of information from customers and website visitors:
Name
Phone number
Email address
Property address
Service request details
Photos or documents you provide
Payment and billing information
Communication preferences
We may also collect limited technical information automatically through our website such as browser type, IP address, and website usage data.
3. How We Use Your Information
Fix918 uses your information to:
Schedule appointments and provide handyman or repair services
Send estimates, invoices, and project updates
Respond to customer inquiries
Provide customer support
Improve our services and website experience
Send appointment reminders and service-related text messages
Send promotional offers or updates (only if applicable)
4. Text Messaging & Communications
By providing your phone number, you consent to receive text messages and calls from Fix918 related to:
Appointment scheduling
Appointment reminders
Estimates and invoices
Project updates
Customer support
Occasional promotional messages
Message frequency may vary depending on your service activity.
You may receive reoccurring service related messages.
Message and data rates may apply.
You can opt out of text messages at any time by replying:
STOP to unsubscribe
HELP for assistance
5. Information Sharing
Fix918 does not sell or rent your personal information.
Mobile information will not be shared with third parties / affiliates for marketing or promotional purposes.
We may share information with trusted third-party service providers only when necessary to operate our business, including:
Payment processors
Scheduling and invoicing software providers
Customer communication platforms
Subcontractors or service partners involved in your project
These parties are only given access to information necessary to perform their services.
6. Data Security
We take reasonable steps to protect your personal information using secure systems, restricted access, and industry-standard safeguards.
While no method of electronic storage or transmission is 100% secure, we strive to protect your information from unauthorized access, misuse, or disclosure.
7. Cookies & Website Tracking
Our website may use cookies or analytics tools to improve user experience and understand website traffic. You may disable cookies through your browser settings.
8. Your Rights
You may request to:
Access the personal information we have about you
Update or correct your information
Request deletion of your information
Opt out of marketing communications
To make a request, please contact us at:
team@fix-918.com
9. Third-Party Links
Our website may contain links to third-party websites. Fix918 is not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
Fix918 may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Fix918
7136 South Yale Avenue FL 3 , Tulsa Oklahoma, 74136
Tulsa, Oklahoma & Surrounding Areas
Phone number: (918) 919-5211
Email: team@fix-918.com
Website: www.fix-918.com

